The small business guide to managing appointments
It’s no secret that the most challenging part of starting and growing a service-based business is finding clients. But the challenge doesn’t stop there, does it?
After you’ve gone through the work of gaining a sales lead’s attention, the next step is setting up some time to meet and hope they show up or don’t cancel on you at the last minute.
Cancellations and no-shows are expected, but as a business owner, you can’t help feeling frustrated after you scheduled a time you thought worked for everyone, prepared for the first meeting, and then had to reschedule the appointment. Not the most productive use of your time, that’s for sure.
Service-based businesses depend on a continuous flow of appointments with new sales leads, but business owners shouldn’t have to live with a stressful scheduling process. With the right tools and strategy in place, business owners like yourself can create an appointment scheduling process that’s simple and makes life easier for you and your sales leads and clients. In this guide, we’ll share tips and strategies you can incorporate into your appointment scheduling process to help you:
- Reduce appointment no-shows and cancellations
- Save time and reduce stress throughout the appointment scheduling process
- Follow-up the right way after the first meeting