50 Practices to Ensure Exceptional Customer Service Presentation Kit
Customers are any company's greatest asset. They need to always be happy and satisfied so the business can go on. This presentation kit is your best resource to walk your trainees through the most important theories in customer service and what are the best practices to gain their trust, loyalty, and long-term relationship. The content in this presentation follows a very realistic approach to interact and understand the customer's needs. It will help your audience grasp the why's, how's, when to act, write or say the right thing to get their clients' buy-in and allow their businesses to build a solid reputation in the marketplace.
Our re-brandable, customizable, printable "50 Practices to Ensure Exceptional Customer Service"training materials will help you run 30-hour training. It Includes; 200 customizable slides and a Trainer's Playbook which exposes you to more information to enrich your discussion. In addition, this kit includes a Learner's Playbook which you can handout to the trainees containing the presentation's main topics, most important diagrams, illustrations, and Time-out activities (games/Icebreakers/ tests/ case studies).