DELIVER. SATISFY. REPEAT.
How to earn customer loyalty and retention
Keap Brand Journalist, Andrea Parker, shares a number of suggestions to help create a smooth, consistent customer experience that turns casual clients into a reliable source of repeat business. In addition to learning Andrea’s tips on customer loyalty and retention, you’ll learn:
- Earn their trust by always delivering on your promise, whether it's a shipping timeframe or the quality of a product or service
- Be social and engage with your clients on social media channels like Facebook, Twitter or Instagram
- Create a smooth, easy browsing and purchasing experience on your website
- Stay in touch after the purchase with upsell offers, exclusive discounts or new product announcements